PRIVACY POLICY STATEMENT

  1. INTRODUCTION

Wave Plastic Surgery and its affiliates (“Wave,” “we”, “us”, and “ours”) are committed to protecting your information (in this Privacy Statement, “information” refers to the personally identifiable information, considered personal data, that you provide, or we collect on, about, or from you through our websites). The following statement discloses how we collect, use and share the information we gather on our websites (“Sites” and/or “website”).

You can visit our Sites without telling us who you are or revealing any personal information about yourself. Sometimes we may seek information from you, about yourself or someone you know, such as name, email address and/or home address. We will let you know before we collect such personal information from you.

By accessing and using our website, you agree that we may collect personal information from you in certain areas of the website in order to fulfill your online consultation and surgery bookings, and to provide you with information about our services. 

By using our Sites, you consent to our collection, use, disclosure, transfer and processing of personal data in accordance with this Privacy Statement.

  1. WHAT INFORMATION WE COLLECT FROM YOU?

This website automatically collects information of website visitors when you visit our Sites or via on-line forms.  

This website collects information such as your e-mail address, name, home/work address and telephone number, which may be used to identify you. This website may also collect anonymous, less-identifiable information about patient demographics, including zip code, gender, preferences, interests and favorites.

This website automatically collects information about your computer hardware and software, including your IP address, browser type, domain names, access times and referring website address. Ghavami Plastic Surgery analyzes this data to get a clearer picture of who is using the website.

If you disclose personally identifiable information or private sensitive data on public message boards, others may collect and use this information. Please note that Wave does not read your private online messages.

If you choose to link out to another website from Wave, please review the respective privacy statements of those websites. They may collect, use and share data differently. Wave is not responsible for the privacy statements or other information on outside websites.

We also collect information about your use of our websites as described in the section  “Cookies and Advertisements” below.

You may choose to provide us with personal data about other people so that, we may contact them with information about us. However, you must only share their personal data with us, if you have obtained their consent and permission to do so.

  1. WHAT DO WE DO WITH THE INFORMATION WE COLLECT?

The information the website collects and uses, helps to operate the practice website and provide the requested services. The collected information may be used to gather demographic information about user trends, such as age, gender, and general income levels; to provide you with information about our products, services, news and events; to invite you to take part in our surveys; to provide our practice with information on prospective patients; to analyze use of our services and products, develop new services and products, and customize our services; to set up and otherwise manage your member account in our Sites; to allow you to use, purchase, book and/or download products and services.

We do not transfer patient information to third parties. Occasionally, the practice may contact you about a specific service or product you might find useful. This does not involve transferring your private information to a third party. 

We do use a robust combination of data sources to get a full picture of our marketing efforts. We keep sensitive personal information private and will not use or disclose it without your permission. The only scenarios in which the practice would disclose your personal information is if required by law, to protect and defend the rights or property of the practice or to protect the personal safety of website users or the public.

  1. WHO DO WE SHARE YOUR PERSONAL INFORMATION WITH?

We partner with other businesses to assist us in our marketing, communications, and sales efforts, and may share information about you for these purposes where you have given us consent to do so or were permitted by law. These partners are not allowed to use your information for any purpose other than doing business with Wave.

Any information we collect, including personal information, may be disclosed as part of any merger, acquisition, sale of company assets, or similar transaction, as well as in the event of insolvency, bankruptcy or receivership in which personal information could be transferred to third parties as one of our business assets.

We may also disclose personal information about you if we believe that doing so is required by law or is necessary to protect our property or other legal rights including but not limited to enforcement of our agreements or the rights of property of others.

  1. COOKIES AND ADVERTISEMENTS

The website uses a web tool called cookies to enhance the online experience. Cookies will not infect your computer with viruses, nor will they run programs. Cookies may be set by the website you are visiting (’first party cookies‘) or they may be set by other websites who run content on the page you are viewing (’third party cookies‘).

Although acceptance of cookies is not required to visit our websites, we do use cookies. Cookies are small text files stored on computer hard drives and are regularly used to analyze individual website activity. A cookie file may contain information that the website uses to respond to you as an individual and to tailor a website experience to your preferences. If you have provided your contact information as part of your website visit, we may utilize the cookie file to collect information about your specific website activity. This information will only be used for marketing purposes by Wave and will not be sold or shared with any third party not contracted with Wave.

Use of cookies enables our sites to determine the usefulness of information provided to our users and to analyze the effectiveness of our navigational structure in providing you that information. In the end, cookies help us provide you with a better website experience.

You have the option to accept or decline cookies. If you prefer not to receive cookies on this website, you can set your browser (such as Internet Explorer, Chrome, etc.) to warn you before accepting cookies and to refuse the cookie when your browser alerts you to its presence. You can also refuse all cookies by turning them off in your browser. If you have set your browser to not allow cookies, you will still be able to access the website; however, this may affect your full usability of this website.

  1. ADVERTISEMENTS

We use cookies to determine what advertising might be most relevant to you based on the areas you look at on our sites and your IP address geo-location.

We may partner with a third-party ad network to either display advertising on our websites or to manage our advertising on other sites. Our ad network partner uses cookies and web beacons to collect non-personally identifiable information about your activities on this and other websites to provide you targeted advertising based upon your interests.

We may partner with a third party to provide and manage our opt-out mechanism. Please note this does not stop advertising from being served to you online. You will continue to receive generic ads, just not targeted ads.

  1. LINKS TO OTHER SITES

Our Sites may contain links to other websites. Wave is not responsible for the privacy practices or the content of such other websites, and inclusion of links does not mean we endorse the information or company. This means that if you connect to another site through our Sites, we are not responsible for and we cannot control what they do with your information.

You also may have the opportunity to share your information with other websites, such as social media sites. We may provide a convenient link to let you do this easily, but we are not responsible for, nor we control their website or your posts and/or sharing. You must review the privacy policies and information collection practices of these other websites and social media sites.

  1. MARKETING AND DO NOT CONTACT

We may periodically provide you (via email, mail, phone, or fax) marketing communications promoting the websites, products and services of Wave, our partners, and/or other third parties. We may send you such information only if you have given us your consent (where required).

When you receive marketing communications from us, you may indicate a preference to stop receiving further communications from us by “opting-out” (a) via the unsubscribe instructions provided in the e-mail you receive or (b) by contacting us directly (please see contact information below). Despite your indicated e-mail preferences, we may send you notices of updates, if any, to our Privacy Policy Statement and other service-related, non-marketing, communications.

  1. SOCIAL MEDIA

If you are a user of Facebook, Twitter or other social media platforms with public account settings, we may pull your reviews of our practice from these public media platforms and post them on our Sites, so that we can share your opinions about our practice with the visitors of our Sites. 

  1. YOUR RIGHTS

If you have rights concerning access, disclosure, amendment, or deletion (as determined by applicable law), you may contact us at the address or email listed below.

It is not our practice to sell or lease any personal information to other companies for their direct marketing.

  1. CONTACT US

Questions about our privacy policy or request regarding our privacy policy can be directed to us at:

WAVE Plastic Surgery
3680 Wilshire Blvd. 2nd FL.
Los Angeles, CA 90010

888-330-3017
Ask@WavePlasticSurgery.com

Dear Wave Beauties,

To ensure the continued health of our clients, our team, and the community during this unprecedented time, we are adhering to strict social distancing rules and following CDC guidelines for COVID-19 to provide you with a clean, safe, and comfortable experience. Please keep in mind that when booking your virtual consultation, our team will kindly ask for you to consent to the following protocols:

All patients who visit our locations are required to undergo a COVID-19 screening. For more detail please call our office at 888-674-3001.

For surgical/ non-surgical virtual consultation, a $100 non-refundable consultation fee is required to secure your virtual consultation. If you wish to proceed, the consultation fee will be applied to your treatment.

For surgical/ non-surgical in-person consultation, we will require: 

o   $100 non-refundable consultation fee with our consultant/ mid-level providers; 

o   $250 non-refundable consultation fee with our plastic surgeons; 

o   $500 non-refundable consultation fee with Dr. Peter Lee; 

o   This fee is non-refundable but can be used as a credit for future treatments or retail product purchases. 

If you have any questions, please call us at 888-674-3001.

Please arrive 30 minutes prior to your scheduled appointment to accommodate for additional screenings. We offer a 15-minute grace period, please note that if you are more than 15 minutes late, your treatment may be shortened or rescheduled. In addition, you will also be charged a $100 late fee. Wave Plastic Surgery is committed to the health and well-being of you and our staff members. Your safety is our top priority. Thank you for understanding.

We are all in this together to keep our community safe and healthy. We look forward to seeing you at your next visit.

Team WAVE

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