Wave Disclaimer & Privacy Policy

  1. Patients featured in the before & after gallery are actual WAVE patients and have given WAVE consent to use their photos, stories, and videos. If you believe your photos were mistakenly used, please contact us immediately. 
  2. Results may vary for every individual with any procedure offered at WAVE. 
  3. Any surgical and/or non-surgical procedures advertised in WAVE promotions may not be applicable for all patients and is contingent based on evaluation by a WAVE Plastic Surgeon. 
  4. Information collected through forms or any other methods by WAVE is for company use and records only. WAVE does not disclose, sell, rent, loan, trade or lease any personally identifying information collected to any third party. 
  5. All promotional items must be paid in fullPromotional items are not refundable. Promotions are limited to one-time use; offers cannot be combined with other offers or package rates. Promotional offers are not valid for Financing unless stated otherwise. Promotions cannot be purchased if the offer has expired. 
  6. WAVE reserves the right to cancel any current promotion at any time. 
  7. Official WAVE emails and any files transmitted with them are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received an email from WAVE in error, please notify the system manager. 
  8. WAVE Plastic Surgery’s price matching program must meet certain requirements. Read More
  9. Patients who require post-treatment visits with a WAVE physician exceeding 1 year from their last procedure will be required to pay $250 for each visit. 
  10. For non-promotional items, a minimum of 30% deposit is required for scheduling surgery/procedure. The deposit under any circumstances is non-refundable, but credit is available for up to one (1) year. We will accept cash, credit card, and cashier’s check for payment. Cashier’s check payments must be made at least seven (7) days prior to surgery. We do not accept personal check payments. 
  11. For consultation:  
    • For surgical/ non-surgical virtual consultation, a $100 non-refundable consultation fee is required to secure your virtual consultation. If you wish to proceed, the consultation fee will be applied to your treatment;  
    • For surgical/ non-surgical in-person consultation, we will require: 
      • $100 non-refundable consultation fee with our consultant/ mid-level providers; 
      • $250 non-refundable consultation fee with our plastic surgeons; 
      • $500 non-refundable consultation fee with Dr. Peter Lee; 
      • This fee is non-refundable but can be used as a credit for future treatments or retail product purchases. 
  1. For procedures: 
    • If surgical procedures are canceled or rescheduled within 2 weeks, 10% of the total surgery cost will be deducted towards reserved surgical, nursing, anesthesia, and operating room time. 
    • If surgical procedures are canceled or rescheduled within 1 week, 30% of the total surgery cost will be deducted for the cost of cancellation. 
    • If non-surgical procedures are canceled or rescheduled within 48 hours, patients will forfeit their deposit.  
    • Patients who call 48 hours prior to reschedule their non-surgical treatments will get credited towards their WAVE account to use in the future.
  1. Please arrive 30 minutes prior to your scheduled appointment to accommodate additional screenings. We offer a 15-minute grace period, please note that if you are more than 15 minutes late, your treatment may be shortened or rescheduled. In addition, you will also be charged a $100 late fee.  
WAVE Plastic Surgery is committed to the health and well-being of you and our staff members. Your safety is our top priority. Thank you for understanding. 

For more information or any concerns, please call 213-383-4800.
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